We’re continually adding to our rich set of features to help you and your team be as happy and productive as possible. Review some of the highlights below.
Improve Internal & External Communication
Knowledge Management is vital to the growth and evolution of any company. GoGoWorx allows you to manage information for your own team, as well as providing media-rich contextual information for your users. Referencing a powerful knowledge base, with advanced lexical search leveraging the latest in Natural Language Processing (NLP) helps everyone reach information more easily.
Collect Actionable Data
Powerful metrics showing which articles and areas of your knowledge base are being accessed and searched allow you to devote resources where they can be most effective and make informed support decisions.
The Only Tool You’ll Ever Need
Rely on GoGoWorx to take care of your knowledge management needs and help you better support your team and your customers.
Unleashing the full potential of our Artificial Intelligence powered Natural Language Processing (NLP) lexical search, find references to all of your information with ease. Intelligent weighting is applied to ensure relevant results are shown first, with a focus on intent, rather than the words you typed
The flexible and secure way to automate your knowledge management system. Uploading content, managing users or defining visibility groups is easily achieved using convenient RESTful APIs that are a breeze to work with
Drag and drop file attachments of different types to articles that users can easily download. Easily access images, documents, spreadsheets or any other types, including custom formats.
Put Your Knowledge to Work
Knowledge is the life blood of industry. Organize it, harness it, and put it to work. It will pay dividends. Think of how much time and knowledge is tied up with your support team, and what happens when they leave – centralize, organize and leverage this powerful asset.
"Knowledge is a treasure, but practice is the key to it."
– Lao Tzu